Call: 0344 7138055

We are currently available in Karachi only.

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  • Pakistan

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Refund Policy

Last Updated: 31-08-2025


At Lokhes, we take pride in delivering high-quality chocolates. Due to the perishable nature of our products, we have the following policy:


1. No Refunds on Opened or Consumed Items

  • We cannot accept returns or issue refunds for chocolates once opened or consumed.


2. Damaged or Incorrect Orders

  • If you receive damaged products or an incorrect order, contact us within 24 hours of delivery with photos.

  • We will arrange a replacement or store credit after review.


3. Cancellations

  • Orders may be canceled within 2 hours of purchase if they have not been dispatched.


4. Non-Returnable Items

  • Custom gift boxes, personalized orders, and sale items are non-refundable.


5. Customer Support

  • For all complaints or concerns, contact us at support@lokhes.com or +923447138055.

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Lokhes crafts delicious, handmade chocolates with rich flavors and elegant designs. From heart-shaped bites to beautifully packaged bars and boxes, every piece is made with love and care to bring joy in every bite.

All rights reserved by Lokhes © 2025.

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